We know just how complicated and confusing the NDIS system can be at times. We’ve experienced first-hand how stressful the application and approval process can be, and how difficult it can be to know how best to manage the funds and access the services available to you via your NDIS plan. We understand what it’s like to try to comprehend and adjust to new physical, neurological, mental, or cognitive diagnoses, while trying to understand and follow recommendations for the type and duration of therapies, interventions, treatments, and activities tailored to the individual, and designed to improve a disabled person’s quality of life.
“Encouragement and hope are the two most powerful qualities any person can provide to others.” – Zig Ziglar
Support to Grow was born out of a desire to help others by providing the kind of support that we needed when we were attempting to navigate the NDIS and identify all the systems and programs available to us, and trying to decipher the rules, regulations and benefits attached to our NDIS plan and its budget. Our experience has given us a rare advantage over other disability support providers: in addition to possessing the theoretical knowledge and practical skills required of a disability support worker, built through experiential and formal education, we bring to our service the kind of empathy, support and genuine understanding that can only be gained through personal, lived experience.
In certain situations, the NDIA may decide (or agree) to include funding for a support coordinator in an individual’s NDIS plan. These NDIS Support Coordination services are generally designed to help participants to:
Our Support Coordination service helps clients with NDIS funding to achieve the goals of their NDIS plan by organising healthcare providers, and arranging access to other services and supports.
The support coordinator’s role is to help you to use your NDIS funding to increase your skills, gain a sense of purpose and direction, pursue your goals, live more independently, and be included in the community. Our support coordinators can help you to:
Our NDIS Support Coordination services are available to all NDIS participants – both under 18s (children) and over (adults) – who have funding for Support Coordination included in their NDIS plan.
If Support Coordination isn’t currently included as part of your NDIS plan, you may request Support Coordination funding from the NDIS at any of your NDIS planning meetings.
The services, therapies, and programs available to you are determined by the goals set in your NDIS plan. Our support coordinators have an excellent working knowledge of the disability support sector and are familiar with most of the high-quality service providers in your local area. Your support coordinator can connect you with the best service providers available across a variety of disciplines, including:
No. Support coordinators work with you to get the most out of your NDIS plan, connecting you with providers and community and government services, and use your NDIS funding to increase your skills, gain a sense of purpose and direction, pursue your goals, and live more independently.
Plan managers provide an additional level of support – they can monitor the available funding, access financial reports, pay providers (and assist participants to access a larger selection of providers), improve the client’s financial and plan management skills, and teach the client how to self-manage their plan.
Funding for support coordination services is based on what the NDIA considers to be ‘reasonable and necessary’ for the individual to pursue their goals. There are several different levels of funding, along with several means by which that funding may be accessed.
Funding for support coordination may be included in the ‘Capacity Building’ budget, which is a fixed amount that is granted for the purposes of engaging a support coordinator to assist with using and getting the most value out of the NDIS plan. Where the individual’s plan specifies the amount of funding awarded for support coordination, scheme participants are only able to purchase that level of support coordination. Where a participant’s NDIS plan doesn’t specify the amount of funding included in the plan for support coordination services, the participant can elect to purchase the support coordination service that best suits their needs.
If you would like to find out more about our Support Coordination services, we’d love to talk to you about how we can best meet your needs.